Privacy Policy

Zoroo, operated by Orhan Technology ("we," "us," or "our"), collects information you provide directly when creating an account, using our services, or communicating with us. This includes:

(a) Personal Information: full name, email address, phone number, company name, and business address;

(b) Account Data: username, password (encrypted), profile settings, and preferences;

(c) Business Data: sales records, purchase orders, inventory data, employee information, accounting entries, and financial reports you enter into our platform;

(d) Technical Data: IP address, browser type, device information, operating system, and access times;

(e) Usage Data: features accessed, pages viewed, actions taken within the platform, and interaction patterns.

We use the collected information to:

(a) Provide, maintain, and improve our business management services including sales, inventory, accounting, and HR modules;

(b) Process transactions and send related information including purchase confirmations and invoices;

(c) Send technical notices, updates, security alerts, and administrative messages;

(d) Respond to your comments, questions, and customer service requests;

(e) Monitor and analyze trends, usage, and activities to improve user experience;

(f) Detect, investigate, and prevent fraudulent transactions and unauthorized access;

(g) Personalize and improve your experience on our platform;

(h) Comply with legal obligations under Afghan law and international regulations.

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

(a) With service providers who assist us in operating our platform, such as cloud hosting (secure servers in compliant data centers), payment processors, and email service providers, all bound by confidentiality agreements;

(b) With your consent or at your direction;

(c) To comply with applicable laws, regulations, legal processes, or governmental requests;

(d) To protect the rights, privacy, safety, or property of Zoroo, our users, or the public;

(e) In connection with a merger, acquisition, or sale of assets, with continued protection of your data guaranteed.

We implement comprehensive security measures to protect your information:

(a) Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption;

(b) Access Controls: Role-based access controls ensure only authorized personnel can access your data;

(c) Regular Audits: We conduct regular security assessments and vulnerability testing;

(d) Secure Infrastructure: Our servers are hosted in secure facilities with 24/7 monitoring;

(e) Backup Systems: Regular automated backups ensure data recovery in case of incidents;

(f) Employee Training: All staff undergo regular security awareness training. While we strive to protect your data, no method of transmission over the internet is 100% secure.

You have the following rights regarding your personal information:

(a) Access: Request a copy of the personal data we hold about you;

(b) Correction: Request correction of inaccurate or incomplete data;

(c) Deletion: Request deletion of your personal data, subject to legal retention requirements;

(d) Data Portability: Request your data in a structured, commonly used format;

(e) Objection: Object to processing of your personal data for certain purposes;

(f) Withdraw Consent: Withdraw consent where processing is based on consent. To exercise these rights, contact us at info@orhan.af or through your account settings.

We use cookies and similar technologies to:

(a) Keep you signed in to your account;

(b) Remember your preferences and settings;

(c) Analyze platform usage and performance;

(d) Provide security features. You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality. We do not use cookies for third-party advertising purposes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@orhan.af

Phone: +93 70 000 0503

Address: Afghanistan, Kabul, Shahre now, Qal-e-Fathollah, ST 4, Building Number 15